I was delighted to see that, following the successful implementation of CELCAT Timetabler in 2016/17, the University of Suffolk have refused to rest on their laurels but continue instead to improve the effectiveness of the timetable for students.

This has been evidenced by a marked year-on-year score improvement to the timetable related question (Q16) of the National Student Survey (NSS). That question, under Organisation and management, asks students’ whether the timetable works efficiently for them. 78% of respondents agreed positively in the 2018 survey. Although this score was above the benchmark of 76%, the difference was slight. However, the 2019 survey saw a score of 82% for the same question and significantly above benchmark.[1]

University of Suffolk are clearly demonstrating that good policy and process when coupled with a timetabling system with a proven track record of success and skilled users leads to effective timetables and improved student satisfaction.

Please read our case study to discover how the University of Suffolk has benefited in other ways since adopting CELCAT Timetabler.


[1] National Student Survey results 2019 published by Office for Students