Support

Note - These resources are being phased out to be replaced by a new services on the CELCAT Portal. Please visit the Portal to get the latest online technical support.

Contact Details
Telephone/email support

Frequently-Asked Questions (FAQs)
Answers to common questions posed by users of the software

Hints and Tips
Learn useful techniques from timetablers and CELCAT support staff

Useful Documents
Latest guides, fact sheets, etc

Demos
Watch movies of the software in action

Software Updates
Latest software updates for Timetabler software and details of modifications to the software between revisions. This service is hosted by the CELCAT Portal and requires login.

Service Packs are here.

System Requirements
Click here for the current system requirements.

GoToAssist Remote Access
Click here to load the CELCAT GoToAssist remote support page. Once you have loaded the page please contact CELCAT Techncial Support for a session code. If you have trouble installing the plugin, please run the manual download from here. This support is by appointment only.